Today, ordinary people can either not access free life-saving operations – or have to wait years to receive the treatment they so desperately need. Meanwhile, the reason waiting lists are so long – and operations difficult to acquire – is because the surgeons chose to privilege fee-paying (private) customers – instead of the general public (who pay their extortionate wages through general taxation). Since New Labour reforms – NHS-trained surgeons operate on the general public between 8am – 1pm – and then use NHS equipment, wards, and operating theatres to operate on private patients between 2pm – 8pm (hence the long waiting times for NHS operations). The later generates millions and is probably why this museum is able to remain “free” to enter. The queuing procedure is rather like trying to gain access to a high-class restaurant – something we would never do. There is even an Eastern European “host” who dresses like a head-waiter and uses structured small-talk to entertain the queue. Waits can be long.